Refund Policy
The system at Aakash works in a transparent manner. Our refund policy ensures that all the refunds are processed in a fair manner. In case, where a student expresses his intention of not attending the institute, and withdrawing his admission, he/she will have to visit the branch/ centre in person and submit his/her application in writing stating the reason for seeking a refund. The date of submission of written application for refund at the branch/ centre will be considered for the purpose of calculation of the refund amount.
A. REFUND POLICY FOR CLASSROOM COURSES:
- Registration Fee is NOT refundable under any circumstances whatsoever.
- Short Term Classroom Course Fee/Test Series Fee is NOT refundable under any circumstances whatsoever.
- Fee paid towards Admission Cum Scholarship Test (ACST), Aakash National Talent Hunt Exam (ANTHE) and Aakash National Eligibility & Scholarship Test (NEST) is NOT refundable under any circumstances whatsoever.
| Fee Components | Before Batch Commencement | Week 1 | Week 2 | Week 3 | Week 4 | Week 5 or Later |
|---|---|---|---|---|---|---|
| Registration Fee | Non-Refundable | |||||
| Admission Fee | Refundable |
75% Refundable | 50% Refundable | Non-Refundable | Non-Refundable | Non-Refundable |
| Tuition Fee | Refundable | 90% Refundable | 80% Refundable | 75% Refundable | LOWER OF 75% of (Tuition, Exam, Technology Paid) OR Total Payment at Classroom Course eligible for Refund minus Cost of Services Utilized | |
| Technology Fee | ||||||
| Exam Fee | ||||||
NOTE:
- Week-1 will be counted from date of first installment of payment by student or date of start of course, whichever is later.
- Total payment at Classroom Course eligible for Refund is the sum of Tuition, Exam & Technology Fee Components paid.
- Cost of services consumed calculation: Course MRP as per Prospectus (Only Tuition, Exam and Technology components) x Number of days for which services consumed / Total Course Duration.
- Fee to be used for pro-rata calculation of service availed shall be on MRP as mentioned in prospectus
- Total course duration is calculated from Batch start date / Registration date, whichever is later to the Course End date.
B. KEY THINGS TO BE KEPT IN MIND FOR THE PURPOSE OF CALCULATION OF REFUND
| S.No | What will be considered? | What will NOT be considered? |
|---|---|---|
| a. | Batch Start Date / Registration Date, whichever is later | Date when the student attended the first class at the centre |
| b. | Date of submission of application for withdrawal and refund |
Date of last class attended by the student |
| c. | Amount of fee installment mentioned in prospectus (for calculation of Tuition Fee Refund) |
Scholarship granted to/availed by any student |
| d. |
In case a student has availed the benefit of additional scholarship against lump sum payment and applies for withdrawal and refund, the Batch Start Date / Registration Date, whichever is later to the date of submission of application will be calculated on pro-rata basis. The actual Course Fee as per prospectus shall be taken into consideration for prorata calculation |
|
ILLUSTRATION
| S.No | For the Purpose of Refund Calculation | Date |
|---|---|---|
| a. | Registration Date | 8th July |
| b. | Date of Batch Commencement | 10th July |
| c. | The student actually joined | 16th July |
| d. | Last Class attended by the student | 14th Nov |
| e. | Submission of application for withdrawal of admission & refund | 13th Dec. |
| f. | Refund shall be calculated from | 10th July - 13th Dec. |
| g. | Refund will NOT be calculated from | 16th July - 13th December OR 16th - 14th November OR 8th July - 13th November |
MODE OF PAYMENT OF REFUND:
All refunds shall be paid through Cheques or Online Transfer ONLY in the name and to the account of the student/parent/guardian within reasonable time from the date of receipt of an application for withdrawal of admission by the appropriate branch/centre.
NOTE: The Institute shall not be held responsible and/or accountable for crediting refund money to wrong account due to incorrect details furnished by the student/parent/ guardian.
SCHOLARSHIP REFUND:
- Students eligible for scholarships should submit their application for refund of scholarships along with the photocopy of Class X Board Exam mark-sheet on or before 26th July.
- Any application for scholarship refund received beyond the aforesaid date shall be rejected and the student and/or parent shall not be entitled to receive any scholarship refund under any circumstances whatsoever.
- The scholarship refund amount shall be paid to the student / parent / guardian on the basis of the eligible merit scholarship in the 1st week of August.
- In case of withdrawal of admission of Scholarship Students, the student/parent/guardian shall be entitled to refund according to the terms of the Refund Policy and there shall be no exceptions.
Transfer Policy
We understand that there are genuine cases where a student seeks a transfer. We, thus, have in place our transfer policy for your convenience.
STEPS TO APPLY FOR TRANSFER:
- Submit a written application stating the reason for seeking a transfer.
- The application should be submitted by Parent/Legal guardian for transfer of their ward addressed to the Assistant Director/ Regional Director/ Franchisee Centre Director.
- Attach all supporting documents justifying the transfer.
A. Transfer of Students from a branch/ centre of one city to branch/ centre of another city
| S.No. | Case | Payment of Fee | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1. | For Fee paid in Installments | Pay the balance amount in accordance with the fee structure of the transferee branch/ centre (*As mentioned in Prospectus) | |||||||||
| 2. | For Fee paid in lump sum or installments Transfer to branch / centre having higher fee than the fee of transferor branch/ centre |
Pay the difference in fee between the two | |||||||||
| 3. | For Fee paid in lump sum Transfer to branch/ centre having lower fee than the fee of transferor branch/ centre |
No refund shall be made with respect to the difference in the amount of fee between the two | |||||||||
| 4. |
Where application for transfer received on the due date of fee installment
|
Pay the stipulated installment amount at the transferor branch/ centre |
Note:
- Students need to pay transfer fee of ₹1000.
- At the time of joining the transferee branch/centre, submit the following documents to the Assistant Director/ Regional Director/ Franchisee Centre Director of the Transferee branch/centre.
- Residential address proof, where such transfer was sought citing change of residential address or transfer / posting letter of parents.
- Details of fee paid at the transferor branch/ centre duly certified by the in-charge/head of accounts department of the transferor branch/centre. Normally, the transfer process is completed within a week’s time.
- The Intra-city transfers (i.e. transfer from one branch/centre to another branch/centre in the same city) shall not be allowed under any circumstances whatsoever.
B. Transfer of Students from Regular Classroom Course to Distance Learning Program / Digital Program
| Fee Components | Before Batch Commencement | Week 1 | Week 2 | Week 3 | Week 4 | Week 5 or Later |
|---|---|---|---|---|---|---|
| Registration Fee | Adjustable against DLP/Digital Course, Balance Refundable | Non-adjustable and Non-Refundable | ||||
| Admission Fee | Adjustable percentage (%) less cost of Services computed basis pro-rata calculation | |||||
| Tuition Fee | 100% | 60% | 30% | 25% | 25% | |
| Technology Fee | 100% adjustable less cost of Services computed basis pro-rata calculation | |||||
| Exam Fee | ||||||
NOTE:
- Cost of Services basis pro-rata calculation: No. of days services availed from the Batch Joining Date/ Registration Date, whichever is later, to submission of course change application, to be adjusted against DLP/Digital course fee, balance if any, shall be refundable.
- NO CONCESSION applicable on transfer in courses opted in DLP/Digital.
- Above scheme is applicable only if course fee of the opted program is of a value greater than ₹10,000.
- Course Fee to be used for calculating cost of services will be excluding Registration component & Admission component as per scenarios and will be as per Prospectus (without any concessions).
- Cost of Services consumed calculation: Course MRP as per Prospectus-Registration Fee applicable percentage of Admission Fee x No. of Days Services consumed / Total Course Duration.
- No. of Days Services Consumed is calculated from Date of Course-Change Application to Batch Start Date/ Registration Date, whichever is later
- Total Course Duration is calculated from Batch Start Date/ Registration Date, whichever is later to Course End Date